SALARS STORE · POLICIES
Store policies
Updated October 7, 2026. Existing orders retain the terms shown when purchased.
Customer questions and additional Store terms covers order access, refund states, delivery exceptions, exchanges, gifts, special requests and questions requiring staff review.
Customer FAQs answers common questions about buying, orders and after-sales help.
Before buying
- U.S. and international shipping restrictions
- Gold and silver bullion sales terms
- U.S. and overseas warehouse terms
- Anti-Money Laundering Policy
- Store terms: prices, payment, and order confirmation
- Shipping: destinations, handling, freight, and customs
- Product condition and authenticity
- Order changes and cancellations
- Returns, refunds, and damaged goods
Your information and access
- Store privacy
- Cookies and browser storage
- Accessibility and assistance
- Editorial and commercial disclosure
- SalarsNet website policies
Which terms apply?
For a direct Store purchase, SalarsNet is your contact for order support even when goods ship from another fulfillment location. Item-specific conditions must be disclosed before payment. For purchases completed on eBay or another linked sales channel, review that listing and use the channel’s order and return process. These policies do not limit applicable consumer rights.
Get support · Contact us · Access your orders
Payment and order help
Payment confirmation, order review, cancellation and refund status are explained in our terms, shipping and cancellation policies. For an unrecognized charge, possible duplicate payment or missing refund, use the support page or Store contact form. Keep your order number and relevant reference available; do not send sensitive card credentials.