Customer FAQs

Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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For an offer identified as shipping from our U.S. warehouse, the stated dispatch location is within the United States. This describes fulfillment location, not where the item was manufactured, and does not imply every warehouse is owned by Ranmon Inc. Review the selected offer’s handling and transit estimates before payment. Our Silver City business address is not proof that a particular item is held there.

An offer identified as shipping from our overseas warehouse is fulfilled from outside the United States through an independent fulfillment partner. SalarsNet remains your seller and support contact for direct Store purchases. Overseas dispatch does not mean that international customer destinations are enabled; direct warehouse checkout remains limited to supported U.S. addresses. Processing, export handling, customs clearance, carrier handoffs, and local delivery can make overseas orders take longer than U.S. warehouse orders. Review the selected offer’s disclosed dispatch location and handling and transit estimates before payment. Tracking may change when the local carrier receives the parcel, and scans may be intermittent during cross-border transit. Exact arrival depends on the carrier, and our shipping-delay and refund commitments always apply. We will not silently replace a promised U.S. dispatch with overseas fulfillment; a material change requires notice and your agreement or a cancellation and refund option.

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Keep coins, notes, sets, certificates, and holders complete and unaltered. Do not clean, polish, mark, or remove coins from sealed or certified holders. Return the exact item or complete lot received. Representative photographs and assorted lots are identified in the listing; ordinary variation within the stated description is different from receiving the wrong or misdescribed item.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Check dimensions, capacity, compatibility, and the number of pieces in each package before opening. For a change-of-mind return, keep protective packaging and factory seals intact and return complete unused packs, bundles, or cases. Opened or altered supplies may be ineligible for a change-of-mind return when that restriction was disclosed before purchase.

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Check dimensions, capacity, compatibility, and the number of pieces in each package before opening. For a change-of-mind return, keep protective packaging and factory seals intact and return complete unused packs, bundles, or cases. Opened or altered supplies may be ineligible for a change-of-mind return when that restriction was disclosed before purchase.

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Keep coins, notes, sets, certificates, and holders complete and unaltered. Do not clean, polish, mark, or remove coins from sealed or certified holders. Return the exact item or complete lot received. Representative photographs and assorted lots are identified in the listing; ordinary variation within the stated description is different from receiving the wrong or misdescribed item.

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Keep coins, notes, sets, certificates, and holders complete and unaltered. Do not clean, polish, mark, or remove coins from sealed or certified holders. Return the exact item or complete lot received. Representative photographs and assorted lots are identified in the listing; ordinary variation within the stated description is different from receiving the wrong or misdescribed item.

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For listings with representative photographs, you will receive an item similar to the photograph, rather than the exact item pictured. The photo helps show the type, design, and general appearance of the product. It is not a promise of identical surface marks, color, toning, centering, or wear. An exact-photo sale must be expressly identified in the listing. Older coins and collectibles often show the effects of use and age. Two examples of the same type can differ in the strength of their design, surface texture, edge wear, patina, and legibility. These variations do not authorize us to send a different product type, a lower stated grade, an incorrect quantity, or an item materially inconsistent with the description.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Return books in the condition described at sale, without new writing, damage, or missing pages or included materials. Used and collectible books are assessed against their listed condition. Any final-sale terms for dated annual publications or special editions must be stated before payment.

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Return books in the condition described at sale, without new writing, damage, or missing pages or included materials. Used and collectible books are assessed against their listed condition. Any final-sale terms for dated annual publications or special editions must be stated before payment.

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Check dimensions, capacity, compatibility, and the number of pieces in each package before opening. For a change-of-mind return, keep protective packaging and factory seals intact and return complete unused packs, bundles, or cases. Opened or altered supplies may be ineligible for a change-of-mind return when that restriction was disclosed before purchase.

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Check dimensions, capacity, compatibility, and the number of pieces in each package before opening. For a change-of-mind return, keep protective packaging and factory seals intact and return complete unused packs, bundles, or cases. Opened or altered supplies may be ineligible for a change-of-mind return when that restriction was disclosed before purchase.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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For a change-of-mind return, clothing and footwear must be unworn and unwashed, with tags and packaging; equipment must be unused and complete. Check sizes and specifications before use. Product-specific restrictions for hygiene-sensitive, safety-related, consumable, or regulated goods will be disclosed before payment. Do not mail restricted or hazardous goods without approved instructions.

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For a change-of-mind return, clothing and footwear must be unworn and unwashed, with tags and packaging; equipment must be unused and complete. Check sizes and specifications before use. Product-specific restrictions for hygiene-sensitive, safety-related, consumable, or regulated goods will be disclosed before payment. Do not mail restricted or hazardous goods without approved instructions.

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Use the listing and manufacturer instructions for intended use, age suitability, compatibility and warnings. The guide cannot certify regulatory compliance, confirm an unrecorded recall status or guarantee safety for a particular person or use. If you suspect a defect or unsafe item, stop using it and use the contact form with the product and order details. Do not mail hazardous or restricted goods without approved instructions. Our damaged, incorrect and misdescribed goods remedies and applicable rights still apply.

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Personalized or made-to-order goods may have limited cancellation and change-of-mind return options once production begins. Bulk and freight returns require an agreed return method. Any final-sale restriction, restocking fee, or special return cost must be disclosed for the item before payment; no undisclosed fee is passed on to you. These conditions do not remove our responsibility for damaged, incorrect, or misdescribed goods.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Personalized or made-to-order goods may have limited cancellation and change-of-mind return options once production begins. Bulk and freight returns require an agreed return method. Any final-sale restriction, restocking fee, or special return cost must be disclosed for the item before payment; no undisclosed fee is passed on to you. These conditions do not remove our responsibility for damaged, incorrect, or misdescribed goods.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Dates, mint marks, denominations, metal content, and grades are claimed only as described for the selected item. Assorted lots may vary within the stated description. A raw or descriptive grade is not the same as certification by a grading service. For certified items, review the named service, grade, holder, and whether the photograph shows the exact item or a representative example. Certification does not guarantee future resale value. We do not promise investment returns or that every collectible will appreciate. If authenticity, metal content, or a stated certification appears inconsistent with what arrived, stop handling the item and contact us with the order number, photographs, and the reason for concern. Do not clean it, alter it, open a sealed holder, or use destructive testing while we review the issue. An item that is materially different from its description is handled under our returns and refunds policy .

Listings must distinguish original coins, bullion rounds or bars, medals, tokens, and reproductions. A plated or clad item is not represented as solid gold or silver. Weight descriptions must distinguish total item weight from fine precious-metal content and identify the unit used. Face value, melt-value illustrations, and our selling price are different amounts. Calculators and spot-price references are estimates, not a purchase offer or guaranteed resale price. Grades assigned by SalarsNet are descriptive opinions, not independent certification. A named grading service or certificate applies only as stated for the selected item. We do not guarantee a future grade, crossover result, regrade, or resale value. Known material alterations, cleaning, damage, and other condition limitations must be disclosed in the listing; a grading opinion does not excuse a material misdescription. Any lawful reproduction must be clearly identified as such. Imitation numismatic items subject to the Hobby Protection Act must also bear the required plain, permanent COPY marking on the item itself; a website disclaimer does not replace that marking or make a prohibited counterfeit lawful. We do not knowingly offer counterfeit coins, fraudulent certificates, or unlawful imitations.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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Contact us as soon as possible if you need to cancel an order. Processing can begin soon after an order is placed, so we cannot always cancel or change an order before it ships. We will tell you promptly whether it can be stopped; a request alone is not confirmation. If it has already shipped, we will help you use the applicable return process. If we cannot fulfill an accepted order, we will offer a revised shipping date where appropriate or cancel and issue a full refund. Approved refunds are sent to the original payment method; your bank or payment provider determines when the credit appears.

Return inspection and approval timing can differ by product and fulfillment location. We provide the applicable estimate with your return instructions and update you if it changes. Once a refund is approved, we initiate it to the original payment method and tell you when the provider confirms its status. A requested or pending refund has not yet succeeded. Card refunds through Stripe typically take 5–10 business days after initiation to appear in your account; your bank or payment provider may take longer. Other payment methods have their own processing times. Contact us with your order number and refund reference if the expected time has passed.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Contact us as soon as possible if you need to cancel an order. Processing can begin soon after an order is placed, so we cannot always cancel or change an order before it ships. We will tell you promptly whether it can be stopped; a request alone is not confirmation. If it has already shipped, we will help you use the applicable return process. If we cannot fulfill an accepted order, we will offer a revised shipping date where appropriate or cancel and issue a full refund. Approved refunds are sent to the original payment method; your bank or payment provider determines when the credit appears.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Contact us as soon as possible if you need to cancel an order. Processing can begin soon after an order is placed, so we cannot always cancel or change an order before it ships. We will tell you promptly whether it can be stopped; a request alone is not confirmation. If it has already shipped, we will help you use the applicable return process. If we cannot fulfill an accepted order, we will offer a revised shipping date where appropriate or cancel and issue a full refund. Approved refunds are sent to the original payment method; your bank or payment provider determines when the credit appears.

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The selected offer and checkout show the available payment methods and final charges. No general price-matching, post-purchase price-adjustment, coupon, installment, gift-card, wholesale discount, tax-exemption or purchase-order program is promised unless expressly shown or confirmed for that purchase. Ask through the contact form before relying on such an arrangement. A discount request does not change a quoted price. Review current prices, tax and any agreed charges before payment. Do not provide payment credentials in chat.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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Use our contact form or the cancellation request on your order page where available. Include the order number and the change you need. A request is not confirmation that the order has been stopped. Do not place a replacement order until we confirm the outcome if that could result in a duplicate purchase.

Once an order enters processing, we may be unable to change items, quantities, or the delivery address, or cancel it before shipment. We will tell you whether the request can be completed. If goods have shipped, the returns policy applies. We do not charge an undisclosed cancellation or processing fee.

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Use our contact form or the cancellation request on your order page where available. Include the order number and the change you need. A request is not confirmation that the order has been stopped. Do not place a replacement order until we confirm the outcome if that could result in a duplicate purchase.

Once an order enters processing, we may be unable to change items, quantities, or the delivery address, or cancel it before shipment. We will tell you whether the request can be completed. If goods have shipped, the returns policy applies. We do not charge an undisclosed cancellation or processing fee.

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Use our contact form or the cancellation request on your order page where available. Include the order number and the change you need. A request is not confirmation that the order has been stopped. Do not place a replacement order until we confirm the outcome if that could result in a duplicate purchase.

Once an order enters processing, we may be unable to change items, quantities, or the delivery address, or cancel it before shipment. We will tell you whether the request can be completed. If goods have shipped, the returns policy applies. We do not charge an undisclosed cancellation or processing fee.

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An address change may affect shipping cost, tax, or destination eligibility. We will explain any revised total and obtain your agreement before making a change that increases what you pay. If we cannot safely change an order already in processing, we will explain the available cancellation or return options. A request to change a product is subject to its current stock and price. A carrier redirection or delivery instruction is not confirmation that SalarsNet has changed your order. Contact us before relying on a redirection. We cannot guarantee that a carrier can retrieve or redirect a parcel already dispatched.

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Use our contact form or the cancellation request on your order page where available. Include the order number and the change you need. A request is not confirmation that the order has been stopped. Do not place a replacement order until we confirm the outcome if that could result in a duplicate purchase.

Once an order enters processing, we may be unable to change items, quantities, or the delivery address, or cancel it before shipment. We will tell you whether the request can be completed. If goods have shipped, the returns policy applies. We do not charge an undisclosed cancellation or processing fee.

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Use the correct recipient and shipping address at checkout. If you need to change an address after ordering, contact us from the original order contact channel and include your order number. We verify the request through the original order details before agreeing to a change. Address changes are not guaranteed; a change that cannot be accommodated may require cancellation and a new checkout. Do not send card credentials or payment authentication codes. A signature requirement applies only where stated for the particular order before payment or separately agreed with you. We do not promise signatures on every shipment. Review your cart and free shipping Returns and support Contact Salars Store Gold and silver bullion sales terms U.S. and overseas warehouse terms U.S. and international shipping restrictions

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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If you suspect a duplicate purchase, send both order numbers as soon as possible. We will check which order can still be stopped. For a partial cancellation, identify the exact items and quantities. We will confirm the remaining order, any resulting shipping or tax adjustment, and the refund due before treating the request as resolved.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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A return request, approval, refund request, pending refund, provider success and bank posting are different steps. Where verified records are available, we show the recorded state, amount and update date. Provider success does not confirm that your bank has posted the credit. An absent provider record is not proof of success. A failed, cancelled or overdue pending refund needs review through the contact form. Approved refunds use the original payment method under our returns terms. If that account or card has changed, ask us to review the available provider process; do not send replacement card details in chat. We do not promise a different destination, store credit or a particular bank posting date. Our refund issuance obligations remain separate from bank processing time.

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If we cannot fulfill an accepted order, we will resolve it with you or cancel and refund the unfulfilled goods. We do not substitute another item or increase your agreed total without consent. Cancellation refunds go to the original payment method; your payment provider determines when the credit appears. For our error or inability to fulfill, we do not deduct a cancellation fee.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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If we cannot fulfill an accepted order, we will resolve it with you or cancel and refund the unfulfilled goods. We do not substitute another item or increase your agreed total without consent. Cancellation refunds go to the original payment method; your payment provider determines when the credit appears. For our error or inability to fulfill, we do not deduct a cancellation fee.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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Your verified order page shows recorded payment, shipment, return and refund updates where available. Paid does not mean dispatched; a requested cancellation does not mean cancelled. Missing records do not establish dispatch, delivery or a successful refund. The automated guide can explain records and policies but cannot approve an exception, change an address, cancel an order or issue a refund. Use the order page's available request controls or the contact form for review. A submitted request alone does not confirm a change.

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Your verified order page shows recorded payment, shipment, return and refund updates where available. Paid does not mean dispatched; a requested cancellation does not mean cancelled. Missing records do not establish dispatch, delivery or a successful refund. The automated guide can explain records and policies but cannot approve an exception, change an address, cancel an order or issue a refund. Use the order page's available request controls or the contact form for review. A submitted request alone does not confirm a change.

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All warehouse products use shipping-inclusive retail pricing with free outbound shipping to supported United States destinations and no minimum purchase. Add available options and quantities to the cart and review the item subtotal, free shipping, and total before tax. Enter your delivery address at checkout. Stripe uses your delivery address to calculate applicable tax and show the final payment total. Availability and destination restrictions still apply. Shipping costs depend on the destination, dispatch location, parcel size and weight, item value, and available insurance. Orders may ship from different fulfillment locations and arrive in separate packages, each with its own dispatch date and tracking where available. All warehouse orders include free outbound shipping to supported United States destinations. Different fulfillment locations may produce separate parcels without an added customer shipping charge. Transit estimates start when the carrier receives the parcel. Exact arrival depends on the carrier, customs processing and local delivery conditions; if a parcel is late or lost, we track it and resolve it as described under Missing or delayed deliveries.

Restock and production dates are estimates, not reserved stock or guaranteed delivery dates. We confirm a shipping timeframe before payment and whether an order will wait for all items or ship in agreed parts. We do not substitute products or charge additional split-shipment costs without your agreement. If the agreed shipping date cannot be met, you may agree to the delay or cancel unshipped goods for a prompt refund.

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Where available, tracking will appear on your order page and be emailed after dispatch. Use our contact form with your order number for a delay, lost parcel, or damage. If we cannot ship by the stated time, we will notify you of the delay, provide a revised shipping date when available, and offer the choice to agree to the delay or cancel the unshipped goods for a prompt refund. We will seek your consent to further delays rather than keep the order open indefinitely.

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A label-created or shipment-recorded update does not by itself establish carrier possession. Tracking can have gaps between scans. The Store guide shows recorded updates, not a continuous live location; use the linked carrier tracking page for current scans. For stalled tracking, attempted delivery, an address exception, a returned-to-sender parcel, or a delivered scan you dispute, use the contact form with your order number. Check available delivery information and safe receiving locations where appropriate. Do not assume a scan settles a missing-delivery dispute. We investigate through the fulfillment partner and carrier under our shipping and returns terms; a remedy for confirmed loss is not conditional on carrier reimbursement first.

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Where available, tracking will appear on your order page and be emailed after dispatch. Use our contact form with your order number for a delay, lost parcel, or damage. If we cannot ship by the stated time, we will notify you of the delay, provide a revised shipping date when available, and offer the choice to agree to the delay or cancel the unshipped goods for a prompt refund. We will seek your consent to further delays rather than keep the order open indefinitely.

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A label-created or shipment-recorded update does not by itself establish carrier possession. Tracking can have gaps between scans. The Store guide shows recorded updates, not a continuous live location; use the linked carrier tracking page for current scans. For stalled tracking, attempted delivery, an address exception, a returned-to-sender parcel, or a delivered scan you dispute, use the contact form with your order number. Check available delivery information and safe receiving locations where appropriate. Do not assume a scan settles a missing-delivery dispute. We investigate through the fulfillment partner and carrier under our shipping and returns terms; a remedy for confirmed loss is not conditional on carrier reimbursement first.

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A label-created or shipment-recorded update does not by itself establish carrier possession. Tracking can have gaps between scans. The Store guide shows recorded updates, not a continuous live location; use the linked carrier tracking page for current scans. For stalled tracking, attempted delivery, an address exception, a returned-to-sender parcel, or a delivered scan you dispute, use the contact form with your order number. Check available delivery information and safe receiving locations where appropriate. Do not assume a scan settles a missing-delivery dispute. We investigate through the fulfillment partner and carrier under our shipping and returns terms; a remedy for confirmed loss is not conditional on carrier reimbursement first.

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A label-created or shipment-recorded update does not by itself establish carrier possession. Tracking can have gaps between scans. The Store guide shows recorded updates, not a continuous live location; use the linked carrier tracking page for current scans. For stalled tracking, attempted delivery, an address exception, a returned-to-sender parcel, or a delivered scan you dispute, use the contact form with your order number. Check available delivery information and safe receiving locations where appropriate. Do not assume a scan settles a missing-delivery dispute. We investigate through the fulfillment partner and carrier under our shipping and returns terms; a remedy for confirmed loss is not conditional on carrier reimbursement first.

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If your parcel has not arrived or tracking shows a delivery you did not receive, contact us with your order number. We will investigate with the fulfillment partner and carrier and resolve a confirmed loss with an available replacement or refund. If we cannot ship within the stated time, we will notify you of the delay, provide a revised shipping date when available, and offer the choice to agree to the delay or cancel the unshipped goods for a prompt refund. We will seek your consent to further delays rather than keep the order open indefinitely.

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If your parcel has not arrived or tracking shows a delivery you did not receive, contact us with your order number. We will investigate with the fulfillment partner and carrier and resolve a confirmed loss with an available replacement or refund. If we cannot ship within the stated time, we will notify you of the delay, provide a revised shipping date when available, and offer the choice to agree to the delay or cancel the unshipped goods for a prompt refund. We will seek your consent to further delays rather than keep the order open indefinitely.

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If your parcel has not arrived or tracking shows a delivery you did not receive, contact us with your order number. We will investigate with the fulfillment partner and carrier and resolve a confirmed loss with an available replacement or refund. If we cannot ship within the stated time, we will notify you of the delay, provide a revised shipping date when available, and offer the choice to agree to the delay or cancel the unshipped goods for a prompt refund. We will seek your consent to further delays rather than keep the order open indefinitely.

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Items may ship separately with different tracking numbers and dates. One parcel arriving does not mean all items arrived or that unshipped items were cancelled. Read the available line quantities and shipment records on your verified order page. If parcel contents or the remaining items are unclear, use the contact form. We do not guarantee that separate parcels will arrive together. Partial cancellation and refund requests require review of the affected items.

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Items may ship separately with different tracking numbers and dates. One parcel arriving does not mean all items arrived or that unshipped items were cancelled. Read the available line quantities and shipment records on your verified order page. If parcel contents or the remaining items are unclear, use the contact form. We do not guarantee that separate parcels will arrive together. Partial cancellation and refund requests require review of the affected items.

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Items may ship separately with different tracking numbers and dates. One parcel arriving does not mean all items arrived or that unshipped items were cancelled. Read the available line quantities and shipment records on your verified order page. If parcel contents or the remaining items are unclear, use the contact form. We do not guarantee that separate parcels will arrive together. Partial cancellation and refund requests require review of the affected items.

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All warehouse products use shipping-inclusive retail pricing with free outbound shipping to supported United States destinations and no minimum purchase. Add available options and quantities to the cart and review the item subtotal, free shipping, and total before tax. Enter your delivery address at checkout. Stripe uses your delivery address to calculate applicable tax and show the final payment total. Availability and destination restrictions still apply. Shipping costs depend on the destination, dispatch location, parcel size and weight, item value, and available insurance. Orders may ship from different fulfillment locations and arrive in separate packages, each with its own dispatch date and tracking where available. All warehouse orders include free outbound shipping to supported United States destinations. Different fulfillment locations may produce separate parcels without an added customer shipping charge. Transit estimates start when the carrier receives the parcel. Exact arrival depends on the carrier, customs processing and local delivery conditions; if a parcel is late or lost, we track it and resolve it as described under Missing or delayed deliveries.

Restock and production dates are estimates, not reserved stock or guaranteed delivery dates. We confirm a shipping timeframe before payment and whether an order will wait for all items or ship in agreed parts. We do not substitute products or charge additional split-shipment costs without your agreement. If the agreed shipping date cannot be met, you may agree to the delay or cancel unshipped goods for a prompt refund.

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For an offer identified as shipping from our U.S. warehouse, the stated dispatch location is within the United States. This describes fulfillment location, not where the item was manufactured, and does not imply every warehouse is owned by Ranmon Inc. Review the selected offer’s handling and transit estimates before payment. Our Silver City business address is not proof that a particular item is held there.

An offer identified as shipping from our overseas warehouse is fulfilled from outside the United States through an independent fulfillment partner. SalarsNet remains your seller and support contact for direct Store purchases. Overseas dispatch does not mean that international customer destinations are enabled; direct warehouse checkout remains limited to supported U.S. addresses. Processing, export handling, customs clearance, carrier handoffs, and local delivery can make overseas orders take longer than U.S. warehouse orders. Review the selected offer’s disclosed dispatch location and handling and transit estimates before payment. Tracking may change when the local carrier receives the parcel, and scans may be intermittent during cross-border transit. Exact arrival depends on the carrier, and our shipping-delay and refund commitments always apply. We will not silently replace a promised U.S. dispatch with overseas fulfillment; a material change requires notice and your agreement or a cancellation and refund option.

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All warehouse products use shipping-inclusive retail pricing with free outbound shipping to supported United States destinations and no minimum purchase. Add available options and quantities to the cart and review the item subtotal, free shipping, and total before tax. Enter your delivery address at checkout. Stripe uses your delivery address to calculate applicable tax and show the final payment total. Availability and destination restrictions still apply. Shipping costs depend on the destination, dispatch location, parcel size and weight, item value, and available insurance. Orders may ship from different fulfillment locations and arrive in separate packages, each with its own dispatch date and tracking where available. All warehouse orders include free outbound shipping to supported United States destinations. Different fulfillment locations may produce separate parcels without an added customer shipping charge. Transit estimates start when the carrier receives the parcel. Exact arrival depends on the carrier, customs processing and local delivery conditions; if a parcel is late or lost, we track it and resolve it as described under Missing or delayed deliveries.

Restock and production dates are estimates, not reserved stock or guaranteed delivery dates. We confirm a shipping timeframe before payment and whether an order will wait for all items or ship in agreed parts. We do not substitute products or charge additional split-shipment costs without your agreement. If the agreed shipping date cannot be met, you may agree to the delay or cancel unshipped goods for a prompt refund.

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Return the item in the condition it arrived, with its original holder, packaging, certificates, and any included materials. For coins, do not clean or alter the coin or open a certified holder. You pay tracked return postage. After we receive and inspect the return, we refund the item price and applicable item tax to your original payment method. Warehouse orders include free outbound shipping. We refund the paid item price and applicable item tax for an approved return; no embedded outbound shipping amount is deducted. Return postage remains your responsibility for a change of mind.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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For items requiring a quote, we confirm stock, the selected product options, destination eligibility, and the final total before payment. For an available direct-checkout offer, review the total shown at checkout before authorizing payment. Warehouse item prices include outbound shipping to supported US destinations; customer shipping is $0. The final total includes applicable tax calculated at checkout. Review the currency shown with your offer. When a direct-checkout offer is available, payment uses secure Stripe Checkout. Catalog confirmation requests do not take payment. Provide accurate contact and delivery details so we can process your order and send updates. We will contact you before any proposed change that increases an accepted order total; no increase will be charged without your agreement. If an item is unavailable, a destination is restricted, or an error prevents us from fulfilling the order as agreed, we will contact you to resolve it or cancel and refund any payment collected.

Free warehouse shipping covers outbound freight and handling; it is not a representation that customs duties or government charges never apply. Before accepting an overseas order, we must disclose whether any import duties, taxes, or clearance charges are included and identify any charges and importer responsibilities you are asked to accept. We do not assume your consent to undisclosed charges or importer responsibilities. If those arrangements cannot be confirmed, we will not ask you to complete that purchase. If a carrier requests an unexpected import or clearance payment, contact us with the notice before paying where practical. We will review it against the disclosed order terms and resolve the issue; we will not use an undisclosed supplier charge to increase your agreed price without consent. We do not request false customs values or descriptions. Goods must be eligible for lawful import and delivery.

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Salars Store handles returns and support for purchases completed through direct Store checkout, including fulfillment-partner orders. Purchases completed on eBay use the listing terms and the return process in eBay purchase history; an eBay guest purchase can be accessed through its confirmation email. The direct Store return window does not replace an external channel's terms. If you are unsure which channel you used, check your receipt or use the Store contact form.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

We do not currently offer general international delivery through direct warehouse checkout. An overseas warehouse can supply an eligible U.S. customer without enabling shipment to customers overseas. We will accept a separately arranged international order only after confirming the exact item, destination, carrier, lawful import and export, insurance, customs responsibilities, total charges, and return arrangements in writing. An inquiry or an international rate shown on a supplier website is not approval. For an eBay or other external-channel purchase, only the destinations expressly enabled for that listing and checkout are supported. A shipping option available on another channel does not enable it on this Store.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

We do not currently offer general international delivery through direct warehouse checkout. An overseas warehouse can supply an eligible U.S. customer without enabling shipment to customers overseas. We will accept a separately arranged international order only after confirming the exact item, destination, carrier, lawful import and export, insurance, customs responsibilities, total charges, and return arrangements in writing. An inquiry or an international rate shown on a supplier website is not approval. For an eBay or other external-channel purchase, only the destinations expressly enabled for that listing and checkout are supported. A shipping option available on another channel does not enable it on this Store.

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For an offer identified as shipping from our U.S. warehouse, the stated dispatch location is within the United States. This describes fulfillment location, not where the item was manufactured, and does not imply every warehouse is owned by Ranmon Inc. Review the selected offer’s handling and transit estimates before payment. Our Silver City business address is not proof that a particular item is held there.

An offer identified as shipping from our overseas warehouse is fulfilled from outside the United States through an independent fulfillment partner. SalarsNet remains your seller and support contact for direct Store purchases. Overseas dispatch does not mean that international customer destinations are enabled; direct warehouse checkout remains limited to supported U.S. addresses. Processing, export handling, customs clearance, carrier handoffs, and local delivery can make overseas orders take longer than U.S. warehouse orders. Review the selected offer’s disclosed dispatch location and handling and transit estimates before payment. Tracking may change when the local carrier receives the parcel, and scans may be intermittent during cross-border transit. Exact arrival depends on the carrier, and our shipping-delay and refund commitments always apply. We will not silently replace a promised U.S. dispatch with overseas fulfillment; a material change requires notice and your agreement or a cancellation and refund option.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

PO boxes are accepted only if the selected warehouse and carrier allow them. Some collecting-supply warehouses do not ship to PO boxes; a street address is required for their orders. Oversized, high-value, heavy, and freight goods may also require a street address and an agreed receiving arrangement. Freight delivery is curbside unless additional services are expressly included. We disclose any agreed appointment, liftgate, or access conditions before payment. Do not use a freight forwarder, reshipper, rented mailbox, or redirection service to evade an item or destination restriction. These arrangements require our written confirmation before purchase because supplier and insurance restrictions may apply. We will explain any applicable delivery conditions; this policy does not automatically eliminate your rights concerning a lost or misdelivered parcel.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

PO boxes are accepted only if the selected warehouse and carrier allow them. Some collecting-supply warehouses do not ship to PO boxes; a street address is required for their orders. Oversized, high-value, heavy, and freight goods may also require a street address and an agreed receiving arrangement. Freight delivery is curbside unless additional services are expressly included. We disclose any agreed appointment, liftgate, or access conditions before payment. Do not use a freight forwarder, reshipper, rented mailbox, or redirection service to evade an item or destination restriction. These arrangements require our written confirmation before purchase because supplier and insurance restrictions may apply. We will explain any applicable delivery conditions; this policy does not automatically eliminate your rights concerning a lost or misdelivered parcel.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

PO boxes are accepted only if the selected warehouse and carrier allow them. Some collecting-supply warehouses do not ship to PO boxes; a street address is required for their orders. Oversized, high-value, heavy, and freight goods may also require a street address and an agreed receiving arrangement. Freight delivery is curbside unless additional services are expressly included. We disclose any agreed appointment, liftgate, or access conditions before payment. Do not use a freight forwarder, reshipper, rented mailbox, or redirection service to evade an item or destination restriction. These arrangements require our written confirmation before purchase because supplier and insurance restrictions may apply. We will explain any applicable delivery conditions; this policy does not automatically eliminate your rights concerning a lost or misdelivered parcel.

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Freight quotes depend on whether the address is commercial, residential, or limited-access and whether liftgate, appointment, or other services are needed. Tell us about stairs, access limits, and unloading needs before accepting the quote. Inside delivery, installation, weekend service, and guaranteed arrival are included only if expressly stated. Additional services or redelivery costs must be agreed with you; we do not add undisclosed charges. Inspect the shipment before signing, note visible damage or shortages on the delivery receipt, photograph the packaging, and contact us immediately.

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Freight quotes depend on whether the address is commercial, residential, or limited-access and whether liftgate, appointment, or other services are needed. Tell us about stairs, access limits, and unloading needs before accepting the quote. Inside delivery, installation, weekend service, and guaranteed arrival are included only if expressly stated. Additional services or redelivery costs must be agreed with you; we do not add undisclosed charges. Inspect the shipment before signing, note visible damage or shortages on the delivery receipt, photograph the packaging, and contact us immediately.

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Freight quotes depend on whether the address is commercial, residential, or limited-access and whether liftgate, appointment, or other services are needed. Tell us about stairs, access limits, and unloading needs before accepting the quote. Inside delivery, installation, weekend service, and guaranteed arrival are included only if expressly stated. Additional services or redelivery costs must be agreed with you; we do not add undisclosed charges. Inspect the shipment before signing, note visible damage or shortages on the delivery receipt, photograph the packaging, and contact us immediately.

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Use the correct recipient and shipping address at checkout. If you need to change an address after ordering, contact us from the original order contact channel and include your order number. We verify the request through the original order details before agreeing to a change. Address changes are not guaranteed; a change that cannot be accommodated may require cancellation and a new checkout. Do not send card credentials or payment authentication codes. A signature requirement applies only where stated for the particular order before payment or separately agreed with you. We do not promise signatures on every shipment. Review your cart and free shipping Returns and support Contact Salars Store Gold and silver bullion sales terms U.S. and overseas warehouse terms U.S. and international shipping restrictions

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Use the correct recipient and shipping address at checkout. If you need to change an address after ordering, contact us from the original order contact channel and include your order number. We verify the request through the original order details before agreeing to a change. Address changes are not guaranteed; a change that cannot be accommodated may require cancellation and a new checkout. Do not send card credentials or payment authentication codes. A signature requirement applies only where stated for the particular order before payment or separately agreed with you. We do not promise signatures on every shipment. Review your cart and free shipping Returns and support Contact Salars Store Gold and silver bullion sales terms U.S. and overseas warehouse terms U.S. and international shipping restrictions

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An address change may affect shipping cost, tax, or destination eligibility. We will explain any revised total and obtain your agreement before making a change that increases what you pay. If we cannot safely change an order already in processing, we will explain the available cancellation or return options. A request to change a product is subject to its current stock and price. A carrier redirection or delivery instruction is not confirmation that SalarsNet has changed your order. Contact us before relying on a redirection. We cannot guarantee that a carrier can retrieve or redirect a parcel already dispatched.

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Free warehouse shipping covers outbound freight and handling; it is not a representation that customs duties or government charges never apply. Before accepting an overseas order, we must disclose whether any import duties, taxes, or clearance charges are included and identify any charges and importer responsibilities you are asked to accept. We do not assume your consent to undisclosed charges or importer responsibilities. If those arrangements cannot be confirmed, we will not ask you to complete that purchase. If a carrier requests an unexpected import or clearance payment, contact us with the notice before paying where practical. We will review it against the disclosed order terms and resolve the issue; we will not use an undisclosed supplier charge to increase your agreed price without consent. We do not request false customs values or descriptions. Goods must be eligible for lawful import and delivery.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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Direct warehouse checkout supports eligible addresses in the 50 United States and District of Columbia. This is an overall service area, not approval for every item. Alaska and Hawaii may have additional product and carrier restrictions. U.S. territories, APO/FPO/DPO military addresses, and international destinations are not enabled in direct warehouse checkout. We do not bypass a restriction by relabeling a destination. Books, ordinary collecting supplies, eligible coins and bullion, clothing, and permitted outdoor goods can ship only when the selected item, carrier, and address qualify. A catalog listing does not by itself establish shipping eligibility or authority to sell a regulated product.

We do not currently offer general international delivery through direct warehouse checkout. An overseas warehouse can supply an eligible U.S. customer without enabling shipment to customers overseas. We will accept a separately arranged international order only after confirming the exact item, destination, carrier, lawful import and export, insurance, customs responsibilities, total charges, and return arrangements in writing. An inquiry or an international rate shown on a supplier website is not approval. For an eBay or other external-channel purchase, only the destinations expressly enabled for that listing and checkout are supported. A shipping option available on another channel does not enable it on this Store.

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Gold and silver bullion, coins, banknotes, and other high-value collectibles requiring verified carrier acceptance, coverage, and destination approval. Ancient or archaeological coins and other cultural objects requiring provenance review or import/export documentation. Knives, weapons, ammunition, weapon parts, defensive sprays, body armor, night-vision or thermal equipment, and military or controlled goods. Lithium batteries, aerosols, flammable liquids, fuels, pressurized containers, and other hazardous materials. Food, perishables, plants, seeds, animal-derived goods, and other items subject to health or agricultural restrictions. Oversized, freight-only, unusually heavy, or supplier-restricted goods without a confirmed destination-specific service. This is a restriction list, not a statement that we stock or are licensed to sell these categories. We do not accept a restricted order merely because a customer agrees to assume the risk. Prohibited transactions will be declined; required approvals, documentation, and lawful shipping arrangements must be established before acceptance.

Any age, identification, state/local destination, carrier, signature, return, or other material restriction must be disclosed for the offer before payment. We do not rely solely on a buyer declaration where seller verification is required. We may decline an unsupported order. If payment has already been collected and we cannot lawfully or reliably fulfill it, we will notify you and cancel and refund the affected purchase without an undisclosed penalty. We will not falsely describe a shipment, understate its customs value, mark a commercial sale as a gift, or divide shipments to evade applicable requirements. Customs processing does not waive our delay notices or your applicable cancellation and refund rights. Shipping and delivery · U.S. and overseas warehouse terms · Bullion sales terms · Ask about a destination · All policies

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Gold and silver bullion, coins, banknotes, and other high-value collectibles requiring verified carrier acceptance, coverage, and destination approval. Ancient or archaeological coins and other cultural objects requiring provenance review or import/export documentation. Knives, weapons, ammunition, weapon parts, defensive sprays, body armor, night-vision or thermal equipment, and military or controlled goods. Lithium batteries, aerosols, flammable liquids, fuels, pressurized containers, and other hazardous materials. Food, perishables, plants, seeds, animal-derived goods, and other items subject to health or agricultural restrictions. Oversized, freight-only, unusually heavy, or supplier-restricted goods without a confirmed destination-specific service. This is a restriction list, not a statement that we stock or are licensed to sell these categories. We do not accept a restricted order merely because a customer agrees to assume the risk. Prohibited transactions will be declined; required approvals, documentation, and lawful shipping arrangements must be established before acceptance.

Any age, identification, state/local destination, carrier, signature, return, or other material restriction must be disclosed for the offer before payment. We do not rely solely on a buyer declaration where seller verification is required. We may decline an unsupported order. If payment has already been collected and we cannot lawfully or reliably fulfill it, we will notify you and cancel and refund the affected purchase without an undisclosed penalty. We will not falsely describe a shipment, understate its customs value, mark a commercial sale as a gift, or divide shipments to evade applicable requirements. Customs processing does not waive our delay notices or your applicable cancellation and refund rights. Shipping and delivery · U.S. and overseas warehouse terms · Bullion sales terms · Ask about a destination · All policies

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Gold and silver bullion, coins, banknotes, and other high-value collectibles requiring verified carrier acceptance, coverage, and destination approval. Ancient or archaeological coins and other cultural objects requiring provenance review or import/export documentation. Knives, weapons, ammunition, weapon parts, defensive sprays, body armor, night-vision or thermal equipment, and military or controlled goods. Lithium batteries, aerosols, flammable liquids, fuels, pressurized containers, and other hazardous materials. Food, perishables, plants, seeds, animal-derived goods, and other items subject to health or agricultural restrictions. Oversized, freight-only, unusually heavy, or supplier-restricted goods without a confirmed destination-specific service. This is a restriction list, not a statement that we stock or are licensed to sell these categories. We do not accept a restricted order merely because a customer agrees to assume the risk. Prohibited transactions will be declined; required approvals, documentation, and lawful shipping arrangements must be established before acceptance.

Any age, identification, state/local destination, carrier, signature, return, or other material restriction must be disclosed for the offer before payment. We do not rely solely on a buyer declaration where seller verification is required. We may decline an unsupported order. If payment has already been collected and we cannot lawfully or reliably fulfill it, we will notify you and cancel and refund the affected purchase without an undisclosed penalty. We will not falsely describe a shipment, understate its customs value, mark a commercial sale as a gift, or divide shipments to evade applicable requirements. Customs processing does not waive our delay notices or your applicable cancellation and refund rights. Shipping and delivery · U.S. and overseas warehouse terms · Bullion sales terms · Ask about a destination · All policies

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For an offer identified as shipping from our U.S. warehouse, the stated dispatch location is within the United States. This describes fulfillment location, not where the item was manufactured, and does not imply every warehouse is owned by Ranmon Inc. Review the selected offer’s handling and transit estimates before payment. Our Silver City business address is not proof that a particular item is held there.

An offer identified as shipping from our overseas warehouse is fulfilled from outside the United States through an independent fulfillment partner. SalarsNet remains your seller and support contact for direct Store purchases. Overseas dispatch does not mean that international customer destinations are enabled; direct warehouse checkout remains limited to supported U.S. addresses. Processing, export handling, customs clearance, carrier handoffs, and local delivery can make overseas orders take longer than U.S. warehouse orders. Review the selected offer’s disclosed dispatch location and handling and transit estimates before payment. Tracking may change when the local carrier receives the parcel, and scans may be intermittent during cross-border transit. Exact arrival depends on the carrier, and our shipping-delay and refund commitments always apply. We will not silently replace a promised U.S. dispatch with overseas fulfillment; a material change requires notice and your agreement or a cancellation and refund option.

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Use our contact form or use your order page within 30 calendar days after delivery. Include your order number, the item you want to return, and the reason. If the item is damaged or incorrect, include photos of the item and packaging where possible. We will provide the return address and instructions. Please wait for those instructions before sending anything back, as the return address may differ from the address on the parcel.

Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

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Special orders, samples, wholesale arrangements, collection purchases, reservations and restock notifications are subject to individual confirmation through the contact form. We do not guarantee these services or future availability. A cart, inquiry or guide answer does not reserve stock. Do not send goods to us for sale, appraisal or return without agreed instructions. Personalized or made-to-order goods follow the restrictions disclosed before purchase and our applicable cancellation and return terms.

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Review the item description, condition, grade, quantity, and package size before ordering. Prices and stock are checked again when you check out. Adding an item to a cart or requesting confirmation does not reserve stock or take payment. If an item you paid for has sold out, we tell you promptly and refund it in full; we never substitute a different item without your agreement. Photos may be representative when the listing says so. For certified coins, review whether the pictured coin and holder are the exact item offered. Any item-specific purchase or return terms will be disclosed before payment. Collectible and precious-metal prices can change; we do not guarantee future resale value, investment returns, or metal prices.

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Review the item description, condition, grade, quantity, and package size before ordering. Prices and stock are checked again when you check out. Adding an item to a cart or requesting confirmation does not reserve stock or take payment. If an item you paid for has sold out, we tell you promptly and refund it in full; we never substitute a different item without your agreement. Photos may be representative when the listing says so. For certified coins, review whether the pictured coin and holder are the exact item offered. Any item-specific purchase or return terms will be disclosed before payment. Collectible and precious-metal prices can change; we do not guarantee future resale value, investment returns, or metal prices.

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Check interior dimensions, thickness, capacity, compatibility, and pack count. Similar product names do not ensure the same fit. Claims such as archival quality, material composition, or acid-free construction apply only where stated for that item; they are not blanket guarantees for all supplies. Contact us before opening packs if the fit or specifications are unclear.

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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For listings with representative photographs, you will receive an item similar to the photograph, rather than the exact item pictured. The photo helps show the type, design, and general appearance of the product. It is not a promise of identical surface marks, color, toning, centering, or wear. An exact-photo sale must be expressly identified in the listing. Older coins and collectibles often show the effects of use and age. Two examples of the same type can differ in the strength of their design, surface texture, edge wear, patina, and legibility. These variations do not authorize us to send a different product type, a lower stated grade, an incorrect quantity, or an item materially inconsistent with the description.

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For listings with representative photographs, you will receive an item similar to the photograph, rather than the exact item pictured. The photo helps show the type, design, and general appearance of the product. It is not a promise of identical surface marks, color, toning, centering, or wear. An exact-photo sale must be expressly identified in the listing. Older coins and collectibles often show the effects of use and age. Two examples of the same type can differ in the strength of their design, surface texture, edge wear, patina, and legibility. These variations do not authorize us to send a different product type, a lower stated grade, an incorrect quantity, or an item materially inconsistent with the description.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Catalog prices, spot-price illustrations, saved carts, and availability requests do not reserve bullion or lock a purchase price. For direct checkout, the price shown for the selected items becomes your order price when payment succeeds and we confirm the paid order. A pending authorization, interrupted checkout, or return to the website is not by itself confirmation of successful payment. We verify payment status before releasing an order for fulfillment. For a quoted purchase, the written quote states its expiration and any price-lock conditions before you pay. If no earlier lock is expressly offered, the price locks when payment succeeds within the quote's validity period and we confirm the paid order. An expired or unpaid quote may require a new price, which you must approve before payment. We do not increase a confirmed paid order's price merely because the metals market rises, and a market decline does not automatically reduce the order price.

Payment is due when you complete secure checkout using an offered payment method. We do not offer an automatic payment grace period. A saved cart does not reserve inventory; a temporary reservation may begin when checkout starts and expires under the checkout terms. A separately arranged purchase must state its accepted payment method and payment deadline in writing before payment; it does not create an automatic extension for other orders. Do not send cash, a wire, or a check unless we have expressly agreed to that method for your order. Review the final total, currency, applicable tax, and any disclosed charges before authorizing payment. If payment fails or a checkout expires, confirm the order status before trying again to avoid a duplicate purchase. If availability, destination restrictions, or an error prevent fulfillment, we will contact you to resolve the problem or cancel and refund the affected purchase. We do not substitute products or increase an agreed total without your consent.

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Verify any stated certificate and grading-service terms with that service before relying on it. NGC Ancients does not guarantee authenticity, genuineness, attribution or date; its ancient-coin guarantee is limited to grading under its conditions. Certification is not a promise of future investment value. A Store authenticity or description dispute is reviewed under our product standards and returns terms; we do not imply an additional lifetime guarantee that was not disclosed for the purchase. NGC Ancients guarantee · NGC certification verification · PCGS certification verification . A descriptive grade summarizes condition and is not independent certification. When a listing names a grading service, the stated certification applies to the selected offer. A representative holder photograph does not promise the pictured certificate number. Do not assume that a raw coin, an assorted lot, or an illustrated example includes a certified holder.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Keep coins, notes, sets, certificates, and holders complete and unaltered. Do not clean, polish, mark, or remove coins from sealed or certified holders. Return the exact item or complete lot received. Representative photographs and assorted lots are identified in the listing; ordinary variation within the stated description is different from receiving the wrong or misdescribed item.

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Dates, mint marks, denominations, metal content, and grades are claimed only as described for the selected item. Assorted lots may vary within the stated description. A raw or descriptive grade is not the same as certification by a grading service. For certified items, review the named service, grade, holder, and whether the photograph shows the exact item or a representative example. Certification does not guarantee future resale value. We do not promise investment returns or that every collectible will appreciate. If authenticity, metal content, or a stated certification appears inconsistent with what arrived, stop handling the item and contact us with the order number, photographs, and the reason for concern. Do not clean it, alter it, open a sealed holder, or use destructive testing while we review the issue. An item that is materially different from its description is handled under our returns and refunds policy .

Listings must distinguish original coins, bullion rounds or bars, medals, tokens, and reproductions. A plated or clad item is not represented as solid gold or silver. Weight descriptions must distinguish total item weight from fine precious-metal content and identify the unit used. Face value, melt-value illustrations, and our selling price are different amounts. Calculators and spot-price references are estimates, not a purchase offer or guaranteed resale price. Grades assigned by SalarsNet are descriptive opinions, not independent certification. A named grading service or certificate applies only as stated for the selected item. We do not guarantee a future grade, crossover result, regrade, or resale value. Known material alterations, cleaning, damage, and other condition limitations must be disclosed in the listing; a grading opinion does not excuse a material misdescription. Any lawful reproduction must be clearly identified as such. Imitation numismatic items subject to the Hobby Protection Act must also bear the required plain, permanent COPY marking on the item itself; a website disclaimer does not replace that marking or make a prohibited counterfeit lawful. We do not knowingly offer counterfeit coins, fraudulent certificates, or unlawful imitations.

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Dates, mint marks, denominations, metal content, and grades are claimed only as described for the selected item. Assorted lots may vary within the stated description. A raw or descriptive grade is not the same as certification by a grading service. For certified items, review the named service, grade, holder, and whether the photograph shows the exact item or a representative example. Certification does not guarantee future resale value. We do not promise investment returns or that every collectible will appreciate. If authenticity, metal content, or a stated certification appears inconsistent with what arrived, stop handling the item and contact us with the order number, photographs, and the reason for concern. Do not clean it, alter it, open a sealed holder, or use destructive testing while we review the issue. An item that is materially different from its description is handled under our returns and refunds policy .

Listings must distinguish original coins, bullion rounds or bars, medals, tokens, and reproductions. A plated or clad item is not represented as solid gold or silver. Weight descriptions must distinguish total item weight from fine precious-metal content and identify the unit used. Face value, melt-value illustrations, and our selling price are different amounts. Calculators and spot-price references are estimates, not a purchase offer or guaranteed resale price. Grades assigned by SalarsNet are descriptive opinions, not independent certification. A named grading service or certificate applies only as stated for the selected item. We do not guarantee a future grade, crossover result, regrade, or resale value. Known material alterations, cleaning, damage, and other condition limitations must be disclosed in the listing; a grading opinion does not excuse a material misdescription. Any lawful reproduction must be clearly identified as such. Imitation numismatic items subject to the Hobby Protection Act must also bear the required plain, permanent COPY marking on the item itself; a website disclaimer does not replace that marking or make a prohibited counterfeit lawful. We do not knowingly offer counterfeit coins, fraudulent certificates, or unlawful imitations.

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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Supplier (Asian) sizing usually runs one to two sizes smaller than US labels. An item labelled XL may fit like a US medium. Body or garment measurements. Each chart says which it is. Body measurements match your own measurements directly. Garment measurements are taken from the item laid flat, so the item should be a little larger than your body for a comfortable fit; the size finder on the product page allows for this. Used and surplus items may have shrunk or been altered. Where a listing gives measurements of the actual item, trust them over the printed label.

Chest: around the fullest part of your chest, under the arms, with the tape level. Waist: where you wear your waistband. Hips: around the fullest part. Inseam: from the crotch seam to the bottom of the ankle on trousers that fit you well. Foot length: stand on paper with your heel against a wall, mark the tip of your longest toe and measure from the wall. Measure both feet late in the day and use the longer one. Head: around your head about 1 cm (⅜ in) above the ears and eyebrows. Hand: around your dominant hand at the knuckles, not including the thumb.

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For a change-of-mind return, clothing and footwear must be unworn and unwashed, with tags and packaging; equipment must be unused and complete. Check sizes and specifications before use. Product-specific restrictions for hygiene-sensitive, safety-related, consumable, or regulated goods will be disclosed before payment. Do not mail restricted or hazardous goods without approved instructions.

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Shoe numbers are not consistent between US, EU, UK and Asian systems or between makers, so compare your foot length with the foot length on the product chart. In US sizing, women's sizes are usually about 1½ sizes larger than men's for the same foot. Width letters, where given, run N (narrow), R or M (regular/medium), W (wide) and XW (extra wide).

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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For a change-of-mind return, clothing and footwear must be unworn and unwashed, with tags and packaging; equipment must be unused and complete. Check sizes and specifications before use. Product-specific restrictions for hygiene-sensitive, safety-related, consumable, or regulated goods will be disclosed before payment. Do not mail restricted or hazardous goods without approved instructions.

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Supplier (Asian) sizing usually runs one to two sizes smaller than US labels. An item labelled XL may fit like a US medium. Body or garment measurements. Each chart says which it is. Body measurements match your own measurements directly. Garment measurements are taken from the item laid flat, so the item should be a little larger than your body for a comfortable fit; the size finder on the product page allows for this. Used and surplus items may have shrunk or been altered. Where a listing gives measurements of the actual item, trust them over the printed label.

Chest: around the fullest part of your chest, under the arms, with the tape level. Waist: where you wear your waistband. Hips: around the fullest part. Inseam: from the crotch seam to the bottom of the ankle on trousers that fit you well. Foot length: stand on paper with your heel against a wall, mark the tip of your longest toe and measure from the wall. Measure both feet late in the day and use the longer one. Head: around your head about 1 cm (⅜ in) above the ears and eyebrows. Hand: around your dominant hand at the knuckles, not including the thumb.

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US fitted hat sizes equal your head circumference in inches divided by π. Common sizes: Adjustable caps list their adjustment range instead.

Many glove makers use your hand circumference at the knuckles: numbered sizes are roughly that measurement in inches (size 8 ≈ 8 in), and letter sizes are commonly small 7–7½ in, medium 8–8½ in, large 9–9½ in and X-large 10–10½ in. Makers vary, so check the product chart when one is shown.

Coats, shirts and jackets use two-part sizes such as Medium-Regular: the first word is a chest range and the second a height range (Short, Regular, Long, X-Long). Trousers use the same two-part sizes for waist and leg length, or waist and inseam in inches. Boots use US men's sizes with a width letter, such as 10 R or 10 W. Headwear uses fitted hat sizes or small/medium/large. Exact ranges differ between garment types and issue years, so use the measurements on each listing.

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Supplier (Asian) sizing usually runs one to two sizes smaller than US labels. An item labelled XL may fit like a US medium. Body or garment measurements. Each chart says which it is. Body measurements match your own measurements directly. Garment measurements are taken from the item laid flat, so the item should be a little larger than your body for a comfortable fit; the size finder on the product page allows for this. Used and surplus items may have shrunk or been altered. Where a listing gives measurements of the actual item, trust them over the printed label.

Chest: around the fullest part of your chest, under the arms, with the tape level. Waist: where you wear your waistband. Hips: around the fullest part. Inseam: from the crotch seam to the bottom of the ankle on trousers that fit you well. Foot length: stand on paper with your heel against a wall, mark the tip of your longest toe and measure from the wall. Measure both feet late in the day and use the longer one. Head: around your head about 1 cm (⅜ in) above the ears and eyebrows. Hand: around your dominant hand at the knuckles, not including the thumb.

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Check interior dimensions, thickness, capacity, compatibility, and pack count. Similar product names do not ensure the same fit. Claims such as archival quality, material composition, or acid-free construction apply only where stated for that item; they are not blanket guarantees for all supplies. Contact us before opening packs if the fit or specifications are unclear.

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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Check interior dimensions, thickness, capacity, compatibility, and pack count. Similar product names do not ensure the same fit. Claims such as archival quality, material composition, or acid-free construction apply only where stated for that item; they are not blanket guarantees for all supplies. Contact us before opening packs if the fit or specifications are unclear.

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Edition, format, language, binding, completeness, signatures, and condition are those stated in the listing. Used books can have disclosed wear or markings. A signature or historical attribution is not independently authenticated unless the listing expressly describes the evidence. Publication dates and dated annual content should be checked before purchase.

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Edition, format, language, binding, completeness, signatures, and condition are those stated in the listing. Used books can have disclosed wear or markings. A signature or historical attribution is not independently authenticated unless the listing expressly describes the evidence. Publication dates and dated annual content should be checked before purchase.

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Check the product listing and purchase receipt to distinguish a printed book from a digital edition and identify the platform that completed the purchase. For externally purchased ebooks or downloads, use that platform's access and refund process and disclosed terms. We do not promise a Store download, redownload entitlement or digital refund where none was included in your purchase. For a missing link or unclear format, use the contact form with the product link and purchase channel; do not share platform passwords.

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Check size charts, materials, intended use, included accessories, and model specifications. Surplus or used goods may differ from new retail products; rely on the listed condition. Follow the manufacturer’s instructions and safety requirements. We do not represent equipment as certified protective gear or suitable for a particular hazardous activity unless the listing expressly supports that claim.

Any manufacturer warranty is the warranty stated for the specific item, with its own eligibility and claim requirements. No universal manufacturer warranty applies to every product. A warranty is separate from our responsibility to address damaged, incorrect, or misdescribed goods and does not replace applicable consumer rights. Contact SalarsNet for help; you do not need to identify the fulfillment source yourself. Ask about a product · Returns and refunds · All policies

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Use the listing and manufacturer instructions for intended use, age suitability, compatibility and warnings. The guide cannot certify regulatory compliance, confirm an unrecorded recall status or guarantee safety for a particular person or use. If you suspect a defect or unsafe item, stop using it and use the contact form with the product and order details. Do not mail hazardous or restricted goods without approved instructions. Our damaged, incorrect and misdescribed goods remedies and applicable rights still apply.

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Read the full description, condition, selected option, and saleable package quantity. A price may cover one item, a set, an assorted lot, a bundle, or a case. Catalog photographs may be representative when identified as such; they do not promise the exact pictured item unless the listing says it is the item offered. Ask us to clarify a material detail before payment.

For a listing described as the exact photographed or certified item, compare the delivered item and certificate with the confirmed listing. Representative photographs do not promise the pictured certificate number or identical marks. Retain packaging, holders and included documents if you report a discrepancy. We review differences against the purchase-time description and available dispatch and return records; a suspected mismatch is reviewed rather than treated as proof of misconduct. Do not clean, alter, open a sealed holder or destructively test an item while seeking a remedy. Applicable rights remain unchanged. Gold and silver bullion sales terms explain bullion price locks, payment, market-loss charges, delivery issues, and authenticity remedies.

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Check the product listing and purchase receipt to distinguish a printed book from a digital edition and identify the platform that completed the purchase. For externally purchased ebooks or downloads, use that platform's access and refund process and disclosed terms. We do not promise a Store download, redownload entitlement or digital refund where none was included in your purchase. For a missing link or unclear format, use the contact form with the product link and purchase channel; do not share platform passwords.

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Check the product listing and purchase receipt to distinguish a printed book from a digital edition and identify the platform that completed the purchase. For externally purchased ebooks or downloads, use that platform's access and refund process and disclosed terms. We do not promise a Store download, redownload entitlement or digital refund where none was included in your purchase. For a missing link or unclear format, use the contact form with the product link and purchase channel; do not share platform passwords.

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Check the product listing and purchase receipt to distinguish a printed book from a digital edition and identify the platform that completed the purchase. For externally purchased ebooks or downloads, use that platform's access and refund process and disclosed terms. We do not promise a Store download, redownload entitlement or digital refund where none was included in your purchase. For a missing link or unclear format, use the contact form with the product link and purchase channel; do not share platform passwords.

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Use the listing and manufacturer instructions for intended use, age suitability, compatibility and warnings. The guide cannot certify regulatory compliance, confirm an unrecorded recall status or guarantee safety for a particular person or use. If you suspect a defect or unsafe item, stop using it and use the contact form with the product and order details. Do not mail hazardous or restricted goods without approved instructions. Our damaged, incorrect and misdescribed goods remedies and applicable rights still apply.

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Use the listing and manufacturer instructions for intended use, age suitability, compatibility and warnings. The guide cannot certify regulatory compliance, confirm an unrecorded recall status or guarantee safety for a particular person or use. If you suspect a defect or unsafe item, stop using it and use the contact form with the product and order details. Do not mail hazardous or restricted goods without approved instructions. Our damaged, incorrect and misdescribed goods remedies and applicable rights still apply.

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Use the listing and manufacturer instructions for intended use, age suitability, compatibility and warnings. The guide cannot certify regulatory compliance, confirm an unrecorded recall status or guarantee safety for a particular person or use. If you suspect a defect or unsafe item, stop using it and use the contact form with the product and order details. Do not mail hazardous or restricted goods without approved instructions. Our damaged, incorrect and misdescribed goods remedies and applicable rights still apply.

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For items requiring a quote, we confirm stock, the selected product options, destination eligibility, and the final total before payment. For an available direct-checkout offer, review the total shown at checkout before authorizing payment. Warehouse item prices include outbound shipping to supported US destinations; customer shipping is $0. The final total includes applicable tax calculated at checkout. Review the currency shown with your offer. When a direct-checkout offer is available, payment uses secure Stripe Checkout. Catalog confirmation requests do not take payment. Provide accurate contact and delivery details so we can process your order and send updates. We will contact you before any proposed change that increases an accepted order total; no increase will be charged without your agreement. If an item is unavailable, a destination is restricted, or an error prevents us from fulfilling the order as agreed, we will contact you to resolve it or cancel and refund any payment collected.

Payments are processed through Stripe. Your payment provider may ask you to authenticate a payment. A payment authorization can reserve funds without completing a payment; returning to the Store after checkout does not by itself confirm payment or shipment. We confirm the payment status before releasing an order for fulfillment. We may review a payment or order before fulfillment when security information is incomplete or requires attention. We may contact you through the order’s original contact details to clarify information. We will never ask you to send a full card number, card security code, banking password, or payment authentication code. If review affects the stated shipping time, we will notify you and offer the applicable delay or cancellation options. A released authorization, an initiated refund, a successful refund, and a credit appearing at your bank are different stages. We confirm the applicable outcome. These procedures do not limit your consumer rights. Shipping and delivery Returns and support Store privacy Your orders Order changes and cancellations Product condition and authenticity All policies Contact Salars Store

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The guide will not ask for a full card number, password or verification code or complete a payment inside chat. Check that Store links use store.salars.net and that the payment destination matches the checkout flow. For suspicious links or an unrecognized transaction, use the contact form and the official payment-provider or card-issuer channels as appropriate. Do not follow an unexpected payment request merely because it claims to be SalarsNet. If you disclosed an access code or suspect unauthorized access, stop using that link and request help through the form. Private order facts require order-specific verification; the guide cannot disclose another customer's records.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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If you do not recognize a charge, contact us with its date, amount and any order number you have. You may also contact your card issuer promptly through its official channels. Do not send full card details. When available, your private order page shows the statement descriptor recorded for that payment. For a possible duplicate payment, include the order numbers, dates and amounts so we can compare the records. Do not place a second order merely because confirmation is delayed. For a missing refund, include your order number and refund reference if available. We will check whether the refund was requested, remains pending, succeeded or failed. A bank posting delay is different from a refund that has not succeeded.

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Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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If you do not recognize a charge, contact us with its date, amount and any order number you have. You may also contact your card issuer promptly through its official channels. Do not send full card details. When available, your private order page shows the statement descriptor recorded for that payment. For a possible duplicate payment, include the order numbers, dates and amounts so we can compare the records. Do not place a second order merely because confirmation is delayed. For a missing refund, include your order number and refund reference if available. We will check whether the refund was requested, remains pending, succeeded or failed. A bank posting delay is different from a refund that has not succeeded.

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The selected offer and checkout show the available payment methods and final charges. No general price-matching, post-purchase price-adjustment, coupon, installment, gift-card, wholesale discount, tax-exemption or purchase-order program is promised unless expressly shown or confirmed for that purchase. Ask through the contact form before relying on such an arrangement. A discount request does not change a quoted price. Review current prices, tax and any agreed charges before payment. Do not provide payment credentials in chat.

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For items requiring a quote, we confirm stock, the selected product options, destination eligibility, and the final total before payment. For an available direct-checkout offer, review the total shown at checkout before authorizing payment. Warehouse item prices include outbound shipping to supported US destinations; customer shipping is $0. The final total includes applicable tax calculated at checkout. Review the currency shown with your offer. When a direct-checkout offer is available, payment uses secure Stripe Checkout. Catalog confirmation requests do not take payment. Provide accurate contact and delivery details so we can process your order and send updates. We will contact you before any proposed change that increases an accepted order total; no increase will be charged without your agreement. If an item is unavailable, a destination is restricted, or an error prevents us from fulfilling the order as agreed, we will contact you to resolve it or cancel and refund any payment collected.

Free warehouse shipping covers outbound freight and handling; it is not a representation that customs duties or government charges never apply. Before accepting an overseas order, we must disclose whether any import duties, taxes, or clearance charges are included and identify any charges and importer responsibilities you are asked to accept. We do not assume your consent to undisclosed charges or importer responsibilities. If those arrangements cannot be confirmed, we will not ask you to complete that purchase. If a carrier requests an unexpected import or clearance payment, contact us with the notice before paying where practical. We will review it against the disclosed order terms and resolve the issue; we will not use an undisclosed supplier charge to increase your agreed price without consent. We do not request false customs values or descriptions. Goods must be eligible for lawful import and delivery.

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Free warehouse shipping covers outbound freight and handling; it is not a representation that customs duties or government charges never apply. Before accepting an overseas order, we must disclose whether any import duties, taxes, or clearance charges are included and identify any charges and importer responsibilities you are asked to accept. We do not assume your consent to undisclosed charges or importer responsibilities. If those arrangements cannot be confirmed, we will not ask you to complete that purchase. If a carrier requests an unexpected import or clearance payment, contact us with the notice before paying where practical. We will review it against the disclosed order terms and resolve the issue; we will not use an undisclosed supplier charge to increase your agreed price without consent. We do not request false customs values or descriptions. Goods must be eligible for lawful import and delivery.

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The selected offer and checkout show the available payment methods and final charges. No general price-matching, post-purchase price-adjustment, coupon, installment, gift-card, wholesale discount, tax-exemption or purchase-order program is promised unless expressly shown or confirmed for that purchase. Ask through the contact form before relying on such an arrangement. A discount request does not change a quoted price. Review current prices, tax and any agreed charges before payment. Do not provide payment credentials in chat.

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The selected offer and checkout show the available payment methods and final charges. No general price-matching, post-purchase price-adjustment, coupon, installment, gift-card, wholesale discount, tax-exemption or purchase-order program is promised unless expressly shown or confirmed for that purchase. Ask through the contact form before relying on such an arrangement. A discount request does not change a quoted price. Review current prices, tax and any agreed charges before payment. Do not provide payment credentials in chat.

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The selected offer and checkout show the available payment methods and final charges. No general price-matching, post-purchase price-adjustment, coupon, installment, gift-card, wholesale discount, tax-exemption or purchase-order program is promised unless expressly shown or confirmed for that purchase. Ask through the contact form before relying on such an arrangement. A discount request does not change a quoted price. Review current prices, tax and any agreed charges before payment. Do not provide payment credentials in chat.

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Catalog prices, spot-price illustrations, saved carts, and availability requests do not reserve bullion or lock a purchase price. For direct checkout, the price shown for the selected items becomes your order price when payment succeeds and we confirm the paid order. A pending authorization, interrupted checkout, or return to the website is not by itself confirmation of successful payment. We verify payment status before releasing an order for fulfillment. For a quoted purchase, the written quote states its expiration and any price-lock conditions before you pay. If no earlier lock is expressly offered, the price locks when payment succeeds within the quote's validity period and we confirm the paid order. An expired or unpaid quote may require a new price, which you must approve before payment. We do not increase a confirmed paid order's price merely because the metals market rises, and a market decline does not automatically reduce the order price.

Payment is due when you complete secure checkout using an offered payment method. We do not offer an automatic payment grace period. A saved cart does not reserve inventory; a temporary reservation may begin when checkout starts and expires under the checkout terms. A separately arranged purchase must state its accepted payment method and payment deadline in writing before payment; it does not create an automatic extension for other orders. Do not send cash, a wire, or a check unless we have expressly agreed to that method for your order. Review the final total, currency, applicable tax, and any disclosed charges before authorizing payment. If payment fails or a checkout expires, confirm the order status before trying again to avoid a duplicate purchase. If availability, destination restrictions, or an error prevent fulfillment, we will contact you to resolve the problem or cancel and refund the affected purchase. We do not substitute products or increase an agreed total without your consent.

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Catalog prices, spot-price illustrations, saved carts, and availability requests do not reserve bullion or lock a purchase price. For direct checkout, the price shown for the selected items becomes your order price when payment succeeds and we confirm the paid order. A pending authorization, interrupted checkout, or return to the website is not by itself confirmation of successful payment. We verify payment status before releasing an order for fulfillment. For a quoted purchase, the written quote states its expiration and any price-lock conditions before you pay. If no earlier lock is expressly offered, the price locks when payment succeeds within the quote's validity period and we confirm the paid order. An expired or unpaid quote may require a new price, which you must approve before payment. We do not increase a confirmed paid order's price merely because the metals market rises, and a market decline does not automatically reduce the order price.

Payment is due when you complete secure checkout using an offered payment method. We do not offer an automatic payment grace period. A saved cart does not reserve inventory; a temporary reservation may begin when checkout starts and expires under the checkout terms. A separately arranged purchase must state its accepted payment method and payment deadline in writing before payment; it does not create an automatic extension for other orders. Do not send cash, a wire, or a check unless we have expressly agreed to that method for your order. Review the final total, currency, applicable tax, and any disclosed charges before authorizing payment. If payment fails or a checkout expires, confirm the order status before trying again to avoid a duplicate purchase. If availability, destination restrictions, or an error prevent fulfillment, we will contact you to resolve the problem or cancel and refund the affected purchase. We do not substitute products or increase an agreed total without your consent.

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If we cannot meet the promised shipment date, we will notify you by that deadline, give a revised date or explain why none is available, and offer a free way to cancel unshipped goods for a full refund of the associated payment, including applicable tax and shipping. We require affirmative consent to extend the deadline. Without that consent, if we have not shipped by the deadline, we cancel and refund the unshipped goods. Further delays require renewed consent. You may cancel an indefinite delay before shipment. Payment clearing does not postpone the start of the applicable shipping clock. Where no shipping time is stated, the FTC's 30-day default applies to properly completed orders. FTC-required cancellation refunds for our third-party payment methods are issued within seven working days; bank posting can take longer.

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Contact us immediately to request cancellation or an order change. Processing can begin before dispatch, so a request does not itself stop fulfillment. We will confirm whether the order can be stopped. If it has shipped, use the return process below. An approved paid cancellation is refunded to the original payment method. We do not impose a separate bullion market-loss charge or deduct a change in spot price from an approved cancellation or return refund under this policy. There is no bullion-specific cancellation or restocking fee under this policy. Any future change to those rules will apply only prospectively and must be disclosed before purchase. No market-loss or cancellation charge applies when you exercise a legally protected remedy for delay, non-delivery, or faulty merchandise.

Our existing 30-calendar-day return request window after delivery also applies to bullion. Contact us within that window with your order number, the affected items, and the reason for return. Wait for our return address and instructions before mailing valuable merchandise. Return the exact items or complete lot received, in their delivered condition, with included packaging, certificates, and holders. Do not clean, polish, alter, or open sealed or certified holders. For a change-of-mind return, you pay tracked return postage; ask us for a suitable method and coverage instructions before shipping bullion. Following receipt and inspection of an approved return, we refund the paid item price and applicable item tax. Any separately paid original shipping follows our general returns policy; warehouse orders include free outbound shipping and we do not deduct an embedded shipping amount. Ordinary wear or variation accurately disclosed before purchase is not, by itself, a defect. Refunds use the original payment method. We provide the inspection estimate with return instructions and update you if it changes. Once approved, we initiate the refund and confirm its status. Card refunds generally appear 5–10 business days after initiation, depending on the bank or provider. Bank posting time is separate from our obligation to issue a refund on time. A refund request or pending refund is not confirmation that a refund has succeeded.

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Inspect your delivery promptly and contact us immediately about damage, shortages, the wrong item, or a material difference from its description. Please report visible or concealed shipping damage within five calendar days where possible so we can preserve carrier claim evidence. This request does not shorten the 30-day return request window or your applicable rights. Keep the item and packaging while we review the issue. We will arrange an available replacement or refund the item price, original outbound shipping, and applicable tax. If a return is required because of one of these issues, we will arrange or cover the necessary return postage and provide instructions.

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

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Salars Store handles returns and support for purchases completed through direct Store checkout, including fulfillment-partner orders. Purchases completed on eBay use the listing terms and the return process in eBay purchase history; an eBay guest purchase can be accessed through its confirmation email. The direct Store return window does not replace an external channel's terms. If you are unsure which channel you used, check your receipt or use the Store contact form.

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Salars Store handles returns and support for purchases completed through direct Store checkout, including fulfillment-partner orders. Purchases completed on eBay use the listing terms and the return process in eBay purchase history; an eBay guest purchase can be accessed through its confirmation email. The direct Store return window does not replace an external channel's terms. If you are unsure which channel you used, check your receipt or use the Store contact form.

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Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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The Store uses local browser storage to remember selected cart items and quantities, and session storage for checkout references and order-access tokens. You can remove cart items in the Store or clear this site’s browser data through your browser settings. Clearing storage may empty your cart or require you to recover order access again; it does not delete order records held by the Store. Treat verification codes and order-access details as private.

The automated Store guide reads current public policies and product records. After you verify an order through our secure order-access process, the guide can show recorded shipment, tracking, payment, return, cancellation, refund and purchase-time policy information. Private order records and access tokens are not sent to an AI model. Chat messages are kept only in the current panel, not saved as a conversation database. If you choose to carry a reviewed summary into our contact form , it is held in this tab for up to fifteen minutes and becomes a contact enquiry only when you submit the form. With measurement consent, we record daily counts of guide opens, broad question topics, source clicks, form handoffs and helpfulness votes; these counts do not contain messages, order numbers or visitor identifiers and are removed after 90 days. Technical rate limits protect the service. Some main-site article answers use Cloudflare Workers AI; the main privacy policy explains this processing. Do not enter card details, verification codes, passwords or sensitive personal information in chat. Use the contact form for further help.

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When you request product availability or cart confirmation, we collect your email address, selected items, options, and quantities. A shipping enquiry also asks for your country, city, state or region, and postal code where applicable. We use these details to check availability, destination eligibility, shipping costs, and the final order total. When you place an order, the order process collects contact and delivery details, the items ordered, payment and transaction references, and shipping and tax information. If you request support, cancellation, or a return, we also receive the information you provide, such as your order number, return reason, correspondence, and any photos you send. Order recovery uses your order number, checkout email, and an emailed verification code to restore access. When you use our contact form , we collect your name, email address, selected topic, optional order number, and message. Messages are saved in our contact system and delivered to our support inbox through Resend so we can respond. A hashed IP address is used to limit spam submissions.

We use information to respond to your enquiry, process payment, calculate tax, arrange fulfillment and delivery, send order and verification messages, handle cancellations, returns and refunds, and provide customer support. We also use transaction and technical records to protect the Store, prevent abuse, and meet accounting and legal obligations. Product and cart confirmation requests are not a newsletter subscription.

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When you request product availability or cart confirmation, we collect your email address, selected items, options, and quantities. A shipping enquiry also asks for your country, city, state or region, and postal code where applicable. We use these details to check availability, destination eligibility, shipping costs, and the final order total. When you place an order, the order process collects contact and delivery details, the items ordered, payment and transaction references, and shipping and tax information. If you request support, cancellation, or a return, we also receive the information you provide, such as your order number, return reason, correspondence, and any photos you send. Order recovery uses your order number, checkout email, and an emailed verification code to restore access. When you use our contact form , we collect your name, email address, selected topic, optional order number, and message. Messages are saved in our contact system and delivered to our support inbox through Resend so we can respond. A hashed IP address is used to limit spam submissions.

We use information to respond to your enquiry, process payment, calculate tax, arrange fulfillment and delivery, send order and verification messages, handle cancellations, returns and refunds, and provide customer support. We also use transaction and technical records to protect the Store, prevent abuse, and meet accounting and legal obligations. Product and cart confirmation requests are not a newsletter subscription.

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We retain enquiry, order, transaction, and support records as needed to respond to requests, fulfill orders, handle returns or disputes, maintain accounting records, prevent fraud, and meet legal obligations. Retention depends on the type of record and its purpose. You may request access to, correction of, or deletion of information held by Ranmon Inc, subject to applicable requirements. Use our contact form with enough information to identify your enquiry or order. We may need to verify your identity before responding. Some records may need to be retained for accounting, legal obligations, or an unresolved order or dispute. Please do not send full card numbers or passwords in your request.

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Use Your orders with the order number and checkout email to request a verification code. Keep verification codes and order-access tokens out of chat. Expired codes require a fresh verification request. If the confirmation is missing, check spam or junk folders and the email used at checkout. Do not place another order merely because confirmation is delayed. If you cannot find the number, access the checkout email, or obtain a receipt or invoice, use the contact form with the details you do have. Do not include full card numbers, passwords or codes. We review access and document requests before disclosing private records; a request does not bypass verification.

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We retain enquiry, order, transaction, and support records as needed to respond to requests, fulfill orders, handle returns or disputes, maintain accounting records, prevent fraud, and meet legal obligations. Retention depends on the type of record and its purpose. You may request access to, correction of, or deletion of information held by Ranmon Inc, subject to applicable requirements. Use our contact form with enough information to identify your enquiry or order. We may need to verify your identity before responding. Some records may need to be retained for accounting, legal obligations, or an unresolved order or dispute. Please do not send full card numbers or passwords in your request.

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The Store uses local browser storage to remember selected cart items and quantities, and session storage for checkout references and order-access tokens. You can remove cart items in the Store or clear this site’s browser data through your browser settings. Clearing storage may empty your cart or require you to recover order access again; it does not delete order records held by the Store. Treat verification codes and order-access details as private.

The automated Store guide reads current public policies and product records. After you verify an order through our secure order-access process, the guide can show recorded shipment, tracking, payment, return, cancellation, refund and purchase-time policy information. Private order records and access tokens are not sent to an AI model. Chat messages are kept only in the current panel, not saved as a conversation database. If you choose to carry a reviewed summary into our contact form , it is held in this tab for up to fifteen minutes and becomes a contact enquiry only when you submit the form. With measurement consent, we record daily counts of guide opens, broad question topics, source clicks, form handoffs and helpfulness votes; these counts do not contain messages, order numbers or visitor identifiers and are removed after 90 days. Technical rate limits protect the service. Some main-site article answers use Cloudflare Workers AI; the main privacy policy explains this processing. Do not enter card details, verification codes, passwords or sensitive personal information in chat. Use the contact form for further help.

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The Store uses local browser storage to remember selected cart items and quantities, and session storage for checkout references and order-access tokens. You can remove cart items in the Store or clear this site’s browser data through your browser settings. Clearing storage may empty your cart or require you to recover order access again; it does not delete order records held by the Store. Treat verification codes and order-access details as private.

The automated Store guide reads current public policies and product records. After you verify an order through our secure order-access process, the guide can show recorded shipment, tracking, payment, return, cancellation, refund and purchase-time policy information. Private order records and access tokens are not sent to an AI model. Chat messages are kept only in the current panel, not saved as a conversation database. If you choose to carry a reviewed summary into our contact form , it is held in this tab for up to fifteen minutes and becomes a contact enquiry only when you submit the form. With measurement consent, we record daily counts of guide opens, broad question topics, source clicks, form handoffs and helpfulness votes; these counts do not contain messages, order numbers or visitor identifiers and are removed after 90 days. Technical rate limits protect the service. Some main-site article answers use Cloudflare Workers AI; the main privacy policy explains this processing. Do not enter card details, verification codes, passwords or sensitive personal information in chat. Use the contact form for further help.

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The Store uses local browser storage to remember selected cart items and quantities, and session storage for checkout references and order-access tokens. You can remove cart items in the Store or clear this site’s browser data through your browser settings. Clearing storage may empty your cart or require you to recover order access again; it does not delete order records held by the Store. Treat verification codes and order-access details as private.

The automated Store guide reads current public policies and product records. After you verify an order through our secure order-access process, the guide can show recorded shipment, tracking, payment, return, cancellation, refund and purchase-time policy information. Private order records and access tokens are not sent to an AI model. Chat messages are kept only in the current panel, not saved as a conversation database. If you choose to carry a reviewed summary into our contact form , it is held in this tab for up to fifteen minutes and becomes a contact enquiry only when you submit the form. With measurement consent, we record daily counts of guide opens, broad question topics, source clicks, form handoffs and helpfulness votes; these counts do not contain messages, order numbers or visitor identifiers and are removed after 90 days. Technical rate limits protect the service. Some main-site article answers use Cloudflare Workers AI; the main privacy policy explains this processing. Do not enter card details, verification codes, passwords or sensitive personal information in chat. Use the contact form for further help.

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The guide will not ask for a full card number, password or verification code or complete a payment inside chat. Check that Store links use store.salars.net and that the payment destination matches the checkout flow. For suspicious links or an unrecognized transaction, use the contact form and the official payment-provider or card-issuer channels as appropriate. Do not follow an unexpected payment request merely because it claims to be SalarsNet. If you disclosed an access code or suspect unauthorized access, stop using that link and request help through the form. Private order facts require order-specific verification; the guide cannot disclose another customer's records.

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The guide will not ask for a full card number, password or verification code or complete a payment inside chat. Check that Store links use store.salars.net and that the payment destination matches the checkout flow. For suspicious links or an unrecognized transaction, use the contact form and the official payment-provider or card-issuer channels as appropriate. Do not follow an unexpected payment request merely because it claims to be SalarsNet. If you disclosed an access code or suspect unauthorized access, stop using that link and request help through the form. Private order facts require order-specific verification; the guide cannot disclose another customer's records.

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The guide will not ask for a full card number, password or verification code or complete a payment inside chat. Check that Store links use store.salars.net and that the payment destination matches the checkout flow. For suspicious links or an unrecognized transaction, use the contact form and the official payment-provider or card-issuer channels as appropriate. Do not follow an unexpected payment request merely because it claims to be SalarsNet. If you disclosed an access code or suspect unauthorized access, stop using that link and request help through the form. Private order facts require order-specific verification; the guide cannot disclose another customer's records.

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Payments must use methods accepted for the relevant order or sales channel. We do not knowingly accept stolen funds, unauthorized payments, or transactions designed to conceal the parties involved. We do not assist anyone in splitting transactions or payments to evade reporting or verification requirements. Refunds normally return through the original payment method, subject to applicable law and the sales channel's procedures. We do not redirect refunds to unrelated parties.

Unusual transactions may be reviewed before acceptance or fulfillment. Examples include unexplained third-party payments, inconsistent identity or delivery details, requests to conceal transaction information, questionable merchandise ownership, and attempts to avoid legally required reporting. We may seek clarification, decline a transaction, or cancel and refund an order when appropriate and lawful. Review is based on relevant transaction facts and risk, not assumptions about a customer's background.

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Payments must use methods accepted for the relevant order or sales channel. We do not knowingly accept stolen funds, unauthorized payments, or transactions designed to conceal the parties involved. We do not assist anyone in splitting transactions or payments to evade reporting or verification requirements. Refunds normally return through the original payment method, subject to applicable law and the sales channel's procedures. We do not redirect refunds to unrelated parties.

Unusual transactions may be reviewed before acceptance or fulfillment. Examples include unexplained third-party payments, inconsistent identity or delivery details, requests to conceal transaction information, questionable merchandise ownership, and attempts to avoid legally required reporting. We may seek clarification, decline a transaction, or cancel and refund an order when appropriate and lawful. Review is based on relevant transaction facts and risk, not assumptions about a customer's background.

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Payments must use methods accepted for the relevant order or sales channel. We do not knowingly accept stolen funds, unauthorized payments, or transactions designed to conceal the parties involved. We do not assist anyone in splitting transactions or payments to evade reporting or verification requirements. Refunds normally return through the original payment method, subject to applicable law and the sales channel's procedures. We do not redirect refunds to unrelated parties.

Unusual transactions may be reviewed before acceptance or fulfillment. Examples include unexplained third-party payments, inconsistent identity or delivery details, requests to conceal transaction information, questionable merchandise ownership, and attempts to avoid legally required reporting. We may seek clarification, decline a transaction, or cancel and refund an order when appropriate and lawful. Review is based on relevant transaction facts and risk, not assumptions about a customer's background.

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Use the contact form to request accessible assistance or describe a barrier to using the site. You can describe the issue in plain language and state your preferred assistance. We do not guarantee automatic translation accuracy or staff support in every language. Product and safety details should be confirmed if a translation is unclear. The website accessibility policy describes further assistance; accessibility requests do not remove your purchase rights.

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Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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Use the contact form to request accessible assistance or describe a barrier to using the site. You can describe the issue in plain language and state your preferred assistance. We do not guarantee automatic translation accuracy or staff support in every language. Product and safety details should be confirmed if a translation is unclear. The website accessibility policy describes further assistance; accessibility requests do not remove your purchase rights.

Full terms for this answer · Ask about your situation

Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

Full terms for this answer · Ask about your situation

Use the Store contact form for further information, a staff response or a complaint. Select the relevant topic and include the order number if known, product link, issue and desired resolution. For a follow-up, include your previous request reference or approximate submission date. We do not publish a universal guaranteed response time or 24-hour live support promise. If a purchase deadline or urgent order issue applies, state it in the form. The automated guide cannot confirm that a staff member has read a request, promise an exception or replace a recorded decision. Keep payment credentials and verification codes out of messages.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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We do not promise a universal exchange, gift receipt, gift wrapping, gift message, price-omission or local-pickup service. Ask through the contact form before purchase if one of these arrangements is essential. An inquiry does not reserve a replacement, authorize a return or confirm a special service. Gift returns require review of the original purchase and its terms; refunds normally return to the original purchaser's payment method. For size exchanges, request the applicable return instructions and confirm any replacement purchase separately. Delivery-address changes and split-address requests must be confirmed; a note alone does not change checkout.

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Special orders, samples, wholesale arrangements, collection purchases, reservations and restock notifications are subject to individual confirmation through the contact form. We do not guarantee these services or future availability. A cart, inquiry or guide answer does not reserve stock. Do not send goods to us for sale, appraisal or return without agreed instructions. Personalized or made-to-order goods follow the restrictions disclosed before purchase and our applicable cancellation and return terms.

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Special orders, samples, wholesale arrangements, collection purchases, reservations and restock notifications are subject to individual confirmation through the contact form. We do not guarantee these services or future availability. A cart, inquiry or guide answer does not reserve stock. Do not send goods to us for sale, appraisal or return without agreed instructions. Personalized or made-to-order goods follow the restrictions disclosed before purchase and our applicable cancellation and return terms.

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Special orders, samples, wholesale arrangements, collection purchases, reservations and restock notifications are subject to individual confirmation through the contact form. We do not guarantee these services or future availability. A cart, inquiry or guide answer does not reserve stock. Do not send goods to us for sale, appraisal or return without agreed instructions. Personalized or made-to-order goods follow the restrictions disclosed before purchase and our applicable cancellation and return terms.

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For an unanswered, ambiguous or exceptional question, the guide should identify what is unknown, link the applicable published terms where available, and direct you to the contact form. It must not invent stock, specifications, grades, delivery dates, refund amounts, approval, services or legal outcomes. A public policy answer is general guidance; a private-order answer describes verified records. Staff review is required for exceptions, disputed facts and unrecorded decisions. All Store policies · Returns and refunds · Shipping · Your orders · Use the contact form

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For an unanswered, ambiguous or exceptional question, the guide should identify what is unknown, link the applicable published terms where available, and direct you to the contact form. It must not invent stock, specifications, grades, delivery dates, refund amounts, approval, services or legal outcomes. A public policy answer is general guidance; a private-order answer describes verified records. Staff review is required for exceptions, disputed facts and unrecorded decisions. All Store policies · Returns and refunds · Shipping · Your orders · Use the contact form

Full terms for this answer · Ask about your situation

For an unanswered, ambiguous or exceptional question, the guide should identify what is unknown, link the applicable published terms where available, and direct you to the contact form. It must not invent stock, specifications, grades, delivery dates, refund amounts, approval, services or legal outcomes. A public policy answer is general guidance; a private-order answer describes verified records. Staff review is required for exceptions, disputed facts and unrecorded decisions. All Store policies · Returns and refunds · Shipping · Your orders · Use the contact form

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

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Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

Full terms for this answer · Ask about your situation

Current policy pages explain new direct Store purchases. Existing orders retain the terms disclosed at purchase, including any recorded product-specific conditions. Where available, your verified order page shows saved purchase terms and delivery estimates. If a historical snapshot is unavailable or incomplete, the guide will say so rather than determine eligibility using today's policy. Use the contact form for review. Policy updates do not silently remove an existing promise or applicable consumer rights.

Full terms for this answer · Ask about your situation